The graph and pie chart provide data about the internal training programs within a prominent financial corporation.
At a glance, it is evident that the number of courses offered by the company has seen a significant increase over the years, and that the majority of these courses are focused on customer service. The pie chart also reveals a clear dominance of customer service training in the overall course distribution.
Looking more closely at the graph, it can be seen that the number of courses started at 50 in 2010 and experienced a steady rise until 2015, when it reached 200. However, there was a sharp decline to 150 courses in 2016, before it peaked at 250 courses in 2018.
As per the pie chart, a whopping 60% of the courses are related to customer service, while the remaining 40% are divided equally between courses on product knowledge and courses on other skills. This suggests a strong emphasis on improving customer interaction within the company.
