IELTS HUB
Formal Complaint Letter #112
GT Writing Task 1

You should spend about 20 minutes on this task.

You live in rented accommodation which was recently damaged due to the bad weather.

Write a letter to the landlord. In your letter:

  • explain what caused the damage
  • why you need him/her to fix the problem right away
  • what needs to be done to fix it

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
191 words · 3 body paragraphs
Opening

I hope this letter finds you well.

Bullet 1

explain what caused the damage

I am writing to inform you that the recent bad weather conditions have caused significant damage to the rented accommodation I reside in. The heavy rainfall led to a leak in the roof, resulting in water seepage and damage to the ceiling and walls of the property.

Bullet 2

why you need him/her to fix the problem right away

I kindly request your immediate attention to this matter as the damage has made the living conditions in the house quite challenging. The water leakage poses a risk to the safety of the property and its occupants. It is crucial to address this issue promptly to prevent further deterioration and ensure the well-being of the tenants.

Bullet 3

what needs to be done to fix it

To rectify the situation, I suggest arranging for a professional roofing contractor to assess and repair the damaged roof. Additionally, the affected areas inside the house, such as the ceiling and walls, will need to be repaired and repainted to restore the living space to its original condition.

Closing

I trust that you will take the necessary steps to address this issue promptly. Your prompt action in resolving this matter is greatly appreciated. Thank you for your attention to this urgent request.

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Writing Task 2

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Next question: You are living in a city in a foreign country, and a friend from your home country is coming to the same city soon for several days.