IELTS HUB
Formal Complaint Letter #17
GT Writing Task 1

You should spend about 20 minutes on this task.

Mrs Barrett, an English-speaking woman who lives in your town, has advertised for someone to help her in her home for a few hours a day next summer.

Write a letter to Mrs Barrett. In your letter,

  • suggest how you could help her in her home
  • say why you would like to do this work
  • explain when you will and will not be available

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
197 words · 3 body paragraphs
Salutation

Dear Mrs. Barrett,

Bullet 1

suggest how you could help her in her home

I am writing in response to your advertisement seeking assistance in your home next summer. I would like to offer my help with various household tasks such as cleaning, organizing, and running errands. I am experienced in these areas and can efficiently manage them to ensure your home runs smoothly during the summer months.

Bullet 2

say why you would like to do this work

I am interested in this work because I enjoy helping others and find satisfaction in contributing to a well-maintained and organized household. I believe that my attention to detail and strong work ethic make me a suitable candidate to assist you in your daily tasks. Moreover, I am reliable and trustworthy, qualities that are essential for this type of work.

Bullet 3

explain when you will and will not be available

I will be available to help you in your home every weekday morning from 9 am to 1 pm, as I have other commitments in the afternoons. However, I am flexible and can adjust my schedule if needed. I will not be available on weekends as I have personal obligations during that time.

Closing

I look forward to the opportunity to work with you and assist you in your home next summer. Thank you for considering my application.

Sign-off

Sincerely, [Your Name]

Go further with the books

General Task 1

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Writing Task 2

100 Essential IELTS Essays

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Next question: There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.