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Formal Complaint Letter #210
GT Writing Task 1

You should spend about 20 minutes on this task.

You have rented a four-bedroom house, which you share with two other students. However, there are several problems with this house that need fixing. You also find it expensive and would like to find another student to share the spare bedroom.

Write a letter to the real estate agency. In the letter

  • explain your situation
  • describe the problems with the house
  • say what you would like to happen

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
220 words · 3 body paragraphs
Opening

I am writing to bring to your attention some issues we are facing with the four-bedroom house we are currently renting through your agency.

Bullet 1

explain your situation

The house we are renting has several problems that need fixing. Firstly, the plumbing in the bathroom is faulty, causing frequent leaks and low water pressure. Additionally, the heating system in the living room is not working efficiently, making it uncomfortable during cold weather. These issues have been affecting our daily lives and require immediate attention to ensure a comfortable living environment.

Bullet 2

describe the problems with the house

Apart from the maintenance issues, the cost of renting the house is proving to be quite expensive for us as students. In order to alleviate this financial burden, we are looking to find another student to share the spare bedroom and split the rent. This would not only help us financially but also make better use of the available space in the house.

Bullet 3

say what you would like to happen

Therefore, we kindly request your assistance in addressing the maintenance issues in the house as soon as possible. Additionally, we would appreciate your support in finding a suitable student to occupy the spare bedroom. This arrangement would benefit all parties involved and contribute to a more harmonious living situation.

Closing

We hope for your prompt attention to these matters and look forward to resolving these issues swiftly. Thank you for your cooperation.

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