IELTS HUB
Formal Complaint Letter #24
GT Writing Task 1

You should spend about 20 minutes on this task.

Write a letter to your college administration department complaining about the college facility.

In your letter, include:

  • what the problem is
  • how this problem has affected you
  • what the college should do to fix this problem

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
204 words · 3 body paragraphs
Opening

I am writing to bring to your attention a significant issue regarding the college facility that has been causing inconvenience to students.

Bullet 1

what the problem is

The main problem is the consistent malfunctioning of the air conditioning system in the classrooms. This has resulted in uncomfortable learning environments, especially during hot weather. Students are finding it hard to concentrate and participate actively in classes due to the excessive heat and lack of proper ventilation.

Bullet 2

how this problem has affected you

This problem has affected me personally as I have experienced difficulty focusing on lectures and completing assignments in such uncomfortable conditions. The heat has been distracting and has hindered my academic performance. It is unfair for students to be expected to excel in their studies while facing such challenges.

Bullet 3

what the college should do to fix this problem

I urge the college administration to promptly address this issue by conducting a thorough inspection of the air conditioning units and ensuring they are functioning optimally. Additionally, regular maintenance checks should be scheduled to prevent future disruptions. Providing alternative cooling solutions, such as fans, can also offer temporary relief while the main issue is being resolved.

Closing

I trust that the administration will take swift action to rectify this matter and enhance the overall learning environment for students. Thank you for your attention to this concern.

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Writing Task 2

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