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Formal Complaint Letter #79
GT Writing Task 1

You should spend about 20 minutes on this task.

You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture.

Write a letter to the landlord. In your letter

  • introduce yourself
  • explain what is wrong with the furniture
  • say what action you would like the landlord to take

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
172 words · 3 body paragraphs
Salutation

Dear [Landlord's Name],

Opening

I hope this letter finds you well.

Bullet 1

introduce yourself

My name is [Your Name] and I am a tenant in one of your rental properties located at [Address]. I have been living here with my family for the past year and overall, we are quite satisfied with the accommodation.

Bullet 2

explain what is wrong with the furniture

However, I must bring to your attention the condition of some of the furniture in the house. The dining table in the kitchen has a wobbly leg, making it unsafe to use. Additionally, the sofa in the living room has visible signs of wear and tear, with springs poking out, causing discomfort when seated.

Bullet 3

say what action you would like the landlord to take

I kindly request that you arrange for the necessary repairs or replacements of the furniture mentioned. It is essential for our safety and comfort to have functional and well-maintained furniture in the house. I believe addressing these issues promptly will enhance our living experience in your property.

Closing

I appreciate your attention to this matter and look forward to your prompt action. Thank you for your understanding and cooperation.

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