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Formal Complaint Letter #132
GT Writing Task 1

You should spend about 20 minutes on this task.

You have been living in an apartment for the last three years. A few problems have emerged in your apartment since the last repair.

Write a letter to your landlord. In your letter,

  • give details of the last repair work
  • what the problems are now

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
192 words · 3 body paragraphs
Opening

I hope this letter finds you well. I am writing to bring to your attention some issues that have arisen in my apartment following the last repair work.

Body 1

The last repair work conducted in my apartment was the fixing of a leaking pipe in the bathroom. The maintenance team did a satisfactory job and the issue was resolved promptly.

Body 2

Unfortunately, I have noticed a few new problems in the apartment recently. The water pressure in the kitchen sink has significantly decreased, making it difficult to carry out daily tasks efficiently. Additionally, there seems to be a recurring issue with the air conditioning unit in the living room, as it is not cooling the space effectively.

Body 3

I kindly request that you arrange for a plumber to inspect and rectify the water pressure issue in the kitchen sink. Moreover, I would appreciate it if a technician could be sent to service the air conditioning unit in the living room to ensure it is functioning optimally.

Closing

I trust that you will address these concerns at your earliest convenience to ensure the comfort and functionality of the apartment. Thank you for your attention to this matter.

Go further with the books

General Task 1

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Writing Task 2

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Next question: You use trains to reach the office but the timetable of the train has been changed recently. Also, the train you take to work no longer stops at your station. Write a letter to the railway authority about it.