IELTS HUB
Formal Complaint Letter #297
GT Writing Task 1

You should spend about 20 minutes on this task.

You are living in a University residence, and you have a problem with the high levels of noise from a new campus restaurant which is open until midnight.

Write a letter to the governor of the University. In your letter,

  • complain about the situation
  • say why this is a problem
  • and propose ways to reduce the noise

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
212 words · 3 body paragraphs
Opening

I am writing to bring to your attention the ongoing issue of excessive noise levels emanating from the new campus restaurant that operates until midnight.

Bullet 1

complain about the situation

The noise from the restaurant has been disruptive to the residents of the University residence, especially during late hours when students are trying to study or rest. The loud chatter, music, and kitchen noises make it challenging to concentrate and get a good night's sleep. This has been affecting our overall well-being and academic performance.

Bullet 2

say why this is a problem

This problem needs to be addressed promptly to ensure a conducive living and studying environment for all residents. One way to reduce the noise could be to install soundproofing materials in the restaurant walls and ceilings. Additionally, setting a noise curfew or limiting the volume of music played after a certain hour could also help mitigate the disturbance.

Bullet 3

and propose ways to reduce the noise

Moreover, conducting regular inspections to ensure that the restaurant staff are adhering to noise regulations and providing training on noise management techniques could be beneficial. Encouraging the restaurant management to engage in dialogue with the residents to find mutually acceptable solutions would also be constructive.

Closing

I hope that by taking these suggested measures, we can create a more peaceful and harmonious living environment for all residents. Your attention to this matter is greatly appreciated.

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