IELTS HUB
Formal Complaint Letter #310
GT Writing Task 1

You should spend about 20 minutes on this task.

You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job.

Write a letter to the manager of the company. In your letter:

  • explain why you took the job
  • describe the problems that you experienced
  • suggest what could be done about them

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
210 words · 3 body paragraphs
Opening

I hope this letter finds you well.

Bullet 1

explain why you took the job

I took the part-time job at your company with great enthusiasm as I was drawn to the positive reputation of your company within the community. The opportunity to gain valuable work experience and contribute to a local business motivated me to accept the position.

Bullet 2

describe the problems that you experienced

However, after a few weeks of working, I have encountered some challenges that have impacted my overall experience. One of the main issues is the lack of clear communication within the team, leading to misunderstandings and delays in completing tasks. Additionally, the workload seems to be overwhelming at times, making it difficult to maintain a healthy work-life balance.

Bullet 3

suggest what could be done about them

To address these issues, I would like to suggest implementing regular team meetings to improve communication and ensure that everyone is on the same page regarding tasks and expectations. Furthermore, it would be beneficial to review the workload distribution to prevent employees from feeling overwhelmed and burnt out. By fostering a more transparent and supportive work environment, I believe we can enhance productivity and job satisfaction.

Closing

I appreciate the opportunity to work at your company and am hopeful that we can work together to resolve these challenges for a more positive work experience. Thank you for your attention to this matter.

Go further with the books

General Task 1

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Writing Task 2

100 Essential IELTS Essays

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