IELTS HUB
Formal Complaint Letter #55
GT Writing Task 1

You should spend about 20 minutes on this task.

Your neighbours have recently written to you to complain about the noise from your houseflat.

Write a letter to your neighbours. In your letter

  • explain the reasons for the noise
  • apologise
  • describe what action you will take

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
200 words · 3 body paragraphs
Opening

I am writing in response to your recent letter regarding the noise coming from my house. I appreciate you bringing this to my attention.

Bullet 1

explain the reasons for the noise

The noise issue has been mainly due to some renovations taking place in my house. The construction work has been causing disturbances, and I understand how it can be disruptive to you and the other neighbors. I did not realize the extent of the noise it was creating.

Bullet 2

apologise

I sincerely apologize for any inconvenience and disturbance the noise has caused. It was not my intention to disrupt the peace and quiet of the neighborhood. I value our relationship as neighbors and want to ensure that we can coexist harmoniously.

Bullet 3

describe what action you will take

To address the noise matter, I have spoken to the workers to schedule the noisiest tasks during the day when it is less disruptive. I will also make sure to keep the noise levels to a minimum and complete the renovations as quickly as possible. Additionally, I will provide you with a contact number to reach me directly if there are any further disturbances.

Closing

I hope these actions demonstrate my commitment to resolving the noise issue promptly. Thank you for your understanding and patience during this time.

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