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Formal Apology Letter #68
GT Writing Task 1

You should spend about 20 minutes on this task.

You have just spent a weekend staying at the Lilo Hotel in Adelaide. When you got home, you find that you have left a bag at the hotel.

Write a letter to the manager of the hotel. In your letter:

  • introduce yourself
  • describe the bag and its content
  • describe how you left your bag and what action you would expect from him/her

Write at least 150 words.

You do NOT need to write any addresses at the top of your letter.

Begin your letter as follows: Dear ……………,

One box per bullet, then compare with Band 9.
192 words · 3 body paragraphs
Salutation

Dear Manager of Lilo Hotel,

Bullet 1

introduce yourself

My name is [Your Name], and I recently had the pleasure of staying at your hotel over the weekend. Unfortunately, upon returning home, I realized that I had left behind a bag in my room. The bag is a small black leather backpack with a silver zipper and contains some important personal items.

Bullet 2

describe the bag and its content

The contents of the bag include my passport, a set of keys, and a notebook with sentimental value. These items are crucial for my daily activities and personal identification. I am reaching out to kindly request your assistance in locating and safely returning my bag to me.

Bullet 3

describe how you left your bag and what action you would expect from him/her

I believe I left the bag on the chair near the window in Room 302 when I was packing up to check out. I would greatly appreciate it if your staff could check the room and hold onto the bag until I can arrange for someone to pick it up. I trust in the professionalism of your team to handle this matter promptly and securely.

Closing

I appreciate your attention to this matter and look forward to hearing from you soon. Thank you for your assistance in advance.

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